HELP!! My package seems to be going around in circles!

[munchers65]

Hi I have been waiting and waiting to no avail. I contacted UPS and they said my package was lost. Following a day of searching my package was on the move again. The problem is it is just going back and forth between Oakland and San Pablo and San Ramon. I live about an hour from each of those places, it appears to just be going in circles around me. Is my package ever going to come? It is a week late and I need to know if I need to take some action or simply wait longer. Thanks in advance for the help!!
This is where it has been so far:

Oakland, CA, United States	01/09/2012	11:27 P.M.	Arrival Scan
San Ramon, CA, United States	01/09/2012	11:03 P.M.	Departure Scan
	01/09/2012	7:53 A.M.	An exception in the sorting process has occurred. UPS has taken corrective action.
	01/09/2012	6:17 A.M.	Out For Delivery
San Ramon, CA, United States	01/08/2012	7:48 P.M.	Arrival Scan
San Pablo, CA, United States	01/08/2012	6:51 P.M.	Departure Scan
San Pablo, CA, United States	01/07/2012	5:24 A.M.	Arrival Scan
Oakland, CA, United States	01/07/2012	4:48 A.M.	Departure Scan
San Ramon, CA, United States	01/06/2012	11:34 P.M.	Departure Scan
Oakland, CA, United States	01/06/2012	11:22 P.M.	Arrival Scan
San Ramon, CA, United States	01/06/2012	8:26 A.M.	An exception in the sorting process has occurred. UPS has taken corrective action.
	01/06/2012	4:13 A.M.	Out For Delivery
San Ramon, CA, United States	01/05/2012	10:54 P.M.	Arrival Scan
San Pablo, CA, United States	01/05/2012	9:57 P.M.	Departure Scan
OAKLEY, CA, United States	01/05/2012	6:13 P.M.	Tracer request. / Trace only tracer.
San Pablo, CA, United States	12/31/2011	4:52 A.M.	Arrival Scan
Oakland, CA, United States	12/31/2011	4:20 A.M.	Departure Scan
Oakland, CA, United States	12/30/2011	11:06 P.M.	Arrival Scan
San Pablo, CA, United States	12/30/2011	10:28 P.M.	Departure Scan
	12/30/2011	3:22 P.M.	Arrival Scan
Indianapolis, IN, United States	12/28/2011	7:47 A.M.	Departure Scan
	12/28/2011	6:59 A.M.	Arrival Scan
Columbus, OH, United States	12/28/2011	3:54 A.M.	Departure Scan
Columbus, OH, United States	12/27/2011	9:31 P.M.	Arrival Scan
Wilmington, OH, United States	12/27/2011	8:45 P.M.	Departure Scan
	12/27/2011	7:03 P.M.	Origin Scan
United States	12/27/2011	3:56 P.M.	Order Processed: Ready for UPS

 

[DorkHead]

Do you have a tracking number? From what you posted it looks like there might be a double label on the pkg.

 

[rocket man]

AT LEAST YOU HAVE AN IDEA WHERE ITS GOING AND where it HAS BEEN (Annoucment its 10 pm do you know where your package is? and you are saying its lost,

 

[barnyard]

Do you have a tracking number? From what you posted it looks like there might be a double label on the pkg.

That would be my guess.

 

[brownmonster]

It's obvious the only way you are going to see this pkg is to re-order it.

 

[pretzel_man]

You need to call the 800 number and force them to speak with a supervisor.

I have seen this before. The package likely has a bad address or bad information in the electronic data. Each building thinks it belongs somewhere else.

They need to put an intercept on the package and direct it to the proper building and address.

Sorry for the problems.

 

[hellfire]

You need to call the 800 number and force them to speak with a supervisor.

I have seen this before. The package likely has a bad address or bad information in the electronic data. Each building thinks it belongs somewhere else.

They need to put an intercept on the package and direct it to the proper building and address.

Sorry for the problems.

no sir,, your wrong, pas and edd is perfect

 

[Backlasher]

It might be this is a double label problem.

Old label never removed and new label on anothr side of Box.

Boomerang effect.

 

[DS]

Hi I have been waiting and waiting to no avail. I contacted UPS and they said my package was lost. Following a day of searching my package was on the move again. The problem is it is just going back and forth between Oakland and San Pablo and San Ramon. I live about an hour from each of those places, it appears to just be going in circles around me. Is my package ever going to come? It is a week late and I need to know if I need to take some action or simply wait longer. Thanks in advance for the help!!

Pretzel man gave the best advice,but still some arrogant clerk will probobly just tell you to file a claim.
I suggest talking to the driver that does your street,if it keeps coming around,he may help you out.
----------------------------------------------------------------------------------------------------
OK that said,all you drivers out there that see multiple tracking labels on packages,this is the procedure.

Scan the correct label first.Hit the shift key.Click the override key and scan the other label(s)
This indicates multiple labels on the pkg.After doing this make sure you remove the imposter label.
Double labels are a much bigger problem than they realize.

 

[brownmonster]

Pretzel man gave the best advice,but still some arrogant clerk will probobly just tell you to file a claim.
I suggest talking to the driver that does your street,if it keeps coming around,he may help you out.
----------------------------------------------------------------------------------------------------
OK that said,all you drivers out there that see multiple tracking labels on packages,this is the procedure.

Scan the correct label first.Hit the shift key.Click the override key and scan the other label(s)
This indicates multiple labels on the pkg.After doing this make sure you remove the imposter label.
Double labels are a much bigger problem than they realize.

Are you talking pickup or delivery? If I pick up a pkg with an old label on it I scratch it out with my handy Sharpie.

 

[DS]

Are you talking pickup or delivery? If I pick up a pkg with an old label on it I scratch it out with my handy Sharpie.

Delivery/when I said shift key,I meant the one directly above the alpha/numeric key.We were told years ago that scanning pickup pkgs was not necessary,but
I still do it for cell phones and laptops or any HV pkg.I actually cut off those old labels.

 

[MikeUPS2023!!]

Hi I have been waiting and waiting to no avail. I contacted UPS and they said my package was lost. Following a day of searching my package was on the move again. The problem is it is just going back and forth between Oakland and San Pablo and San Ramon. I live about an hour from each of those places, it appears to just be going in circles around me. Is my package ever going to come? It is a week late and I need to know if I need to take some action or simply wait longer. Thanks in advance for the help!!
This is where it has been so far:

Oakland, CA, United States	01/09/2012	11:27 P.M.	Arrival Scan
San Ramon, CA, United States	01/09/2012	11:03 P.M.	Departure Scan
	01/09/2012	7:53 A.M.	An exception in the sorting process has occurred. UPS has taken corrective action.
	01/09/2012	6:17 A.M.	Out For Delivery
San Ramon, CA, United States	01/08/2012	7:48 P.M.	Arrival Scan
San Pablo, CA, United States	01/08/2012	6:51 P.M.	Departure Scan
San Pablo, CA, United States	01/07/2012	5:24 A.M.	Arrival Scan
Oakland, CA, United States	01/07/2012	4:48 A.M.	Departure Scan
San Ramon, CA, United States	01/06/2012	11:34 P.M.	Departure Scan
Oakland, CA, United States	01/06/2012	11:22 P.M.	Arrival Scan
San Ramon, CA, United States	01/06/2012	8:26 A.M.	An exception in the sorting process has occurred. UPS has taken corrective action.
	01/06/2012	4:13 A.M.	Out For Delivery
San Ramon, CA, United States	01/05/2012	10:54 P.M.	Arrival Scan
San Pablo, CA, United States	01/05/2012	9:57 P.M.	Departure Scan
OAKLEY, CA, United States	01/05/2012	6:13 P.M.	Tracer request. / Trace only tracer.
San Pablo, CA, United States	12/31/2011	4:52 A.M.	Arrival Scan
Oakland, CA, United States	12/31/2011	4:20 A.M.	Departure Scan
Oakland, CA, United States	12/30/2011	11:06 P.M.	Arrival Scan
San Pablo, CA, United States	12/30/2011	10:28 P.M.	Departure Scan
	12/30/2011	3:22 P.M.	Arrival Scan
Indianapolis, IN, United States	12/28/2011	7:47 A.M.	Departure Scan
	12/28/2011	6:59 A.M.	Arrival Scan
Columbus, OH, United States	12/28/2011	3:54 A.M.	Departure Scan
Columbus, OH, United States	12/27/2011	9:31 P.M.	Arrival Scan
Wilmington, OH, United States	12/27/2011	8:45 P.M.	Departure Scan
	12/27/2011	7:03 P.M.	Origin Scan
United States	12/27/2011	3:56 P.M.	Order Processed: Ready for UPS

Wow! I just sent this link to a FB friend that it’s happened to far too often. It could be something simple like a smudge on the bar code sending it to the wrong location.

 

[Cowboy Mac]

Wow! I just sent this link to a FB friend that it’s happened to far too often. It could be something simple like a smudge on the bar code sending it to the wrong location.

Wow did you go back in time 11 years to send it?

 

[johnnyunion]

Wow , some old/familiar names on this thread: Pretzel man and DS. I wish you both well.

 

[pkgdriver]

Wow , some old/familiar names on this thread: Pretzel man and DS. I wish you both well.

Cant forget rocketman. I believe him and @Jkloc420 are related some how.
Pretzel was an MVP poster. Gave a lot of good information.

 

[anonymous23456]

Why is 2012 post coming back?

 

[johnnyunion]

Why is 2012 post coming back?

Legend has it that there has been a package being shipped and reshipped throughout the ups system repeatedly from 2012 to this very day.

 

[oldngray]

 

[burrheadd]

 

[Redtag]

Why is 2012 post coming back?

He is still waiting for his package.