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<blockquote data-quote="DiadDude" data-source="post: 3870208" data-attributes="member: 8166"><p>Thanks for the great feedback Northbaypkg. Let me touch on each of your concerns so you know where things stand.</p><p></p><p>- Login.....It does suck. We're trying to come up with some other options, but security is security and we have to answer to some higher powers about what is allowed. DIAD will even require a login soon.</p><p></p><p>- Slow scan. First check to make sure the phone you're using has at least version 3.1.2. 3.5.6 is preferred. Sounds like you do based on some of your other comments, but anyone who has slow scanning should check that first. After that, is this just an issue with bulk? The phones aren't the most powerful things in the world, so I could possibly see bulk stops slowing them down. Being they are designed for helpers, the target stop size is pretty small.</p><p></p><p>- Level 4 deliveries. We are looking into this functionality, but honestly this should be fixed by your center team. If a stop is allowed to be DRed, why do they have it set as level 4?</p><p></p><p>- Select Address. This functionality is supposed to only be for NI1ADL package chase down. I can see a way that you would run into the issue you saw, and we will work to get that fixed.</p><p></p><p>-Shipper Release at Business. How do you deliver this in the DIAD? I assume that since it's a business, you're getting a signature. In the phone you can always get a signature, you just have to select "Customer Contact" on the release location screen and it will allow you to get a signature. If you are somehow delivering these in the DIAD as a release stop, I'd love to know how you're doing that.</p><p></p><p>- XFER EDD. The ability to get packages from another driver into the phone is coming soon. Should be available by mid 2019.</p><p></p><p>Glad you found some things you like about the phones. We value the feedback of real folks who actually use the device. Trust me when I say that the issues you brought up will be discussed soon and should be addressed before next peak.</p></blockquote><p></p>
[QUOTE="DiadDude, post: 3870208, member: 8166"] Thanks for the great feedback Northbaypkg. Let me touch on each of your concerns so you know where things stand. - Login.....It does suck. We're trying to come up with some other options, but security is security and we have to answer to some higher powers about what is allowed. DIAD will even require a login soon. - Slow scan. First check to make sure the phone you're using has at least version 3.1.2. 3.5.6 is preferred. Sounds like you do based on some of your other comments, but anyone who has slow scanning should check that first. After that, is this just an issue with bulk? The phones aren't the most powerful things in the world, so I could possibly see bulk stops slowing them down. Being they are designed for helpers, the target stop size is pretty small. - Level 4 deliveries. We are looking into this functionality, but honestly this should be fixed by your center team. If a stop is allowed to be DRed, why do they have it set as level 4? - Select Address. This functionality is supposed to only be for NI1ADL package chase down. I can see a way that you would run into the issue you saw, and we will work to get that fixed. -Shipper Release at Business. How do you deliver this in the DIAD? I assume that since it's a business, you're getting a signature. In the phone you can always get a signature, you just have to select "Customer Contact" on the release location screen and it will allow you to get a signature. If you are somehow delivering these in the DIAD as a release stop, I'd love to know how you're doing that. - XFER EDD. The ability to get packages from another driver into the phone is coming soon. Should be available by mid 2019. Glad you found some things you like about the phones. We value the feedback of real folks who actually use the device. Trust me when I say that the issues you brought up will be discussed soon and should be addressed before next peak. [/QUOTE]
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