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Helper Cellphones
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<blockquote data-quote="scratch" data-source="post: 3870237" data-attributes="member: 1674"><p>We started using helper phones last year and as a driver I did not receive a single minute of training with it. So for that reason I wasn't interested in it, my on car helper had a DIAD4. We would put 30 stops in that and just throw it in the back, it was too confusing switching back and forth every other stop. I did like that the phone has a remaining stops count instead of the DIAD's completed stop count. As a driver it was easier for me to figure out the options listed. My seasonal helpers had trouble with PAL labels over the bar codes and couldn't figure out how to get the bar codes from memory like the DIAD's "FIND BC" option.</p><p></p><p> Technology changes so we will adapt to it. I just wish that local management would be taught to use it first so that they could turn around and teach it to us. None of my supervisors or helper coordinators can work a phone either. A lot of time was wasted with people unable to log in or they were kept being bumped out.</p></blockquote><p></p>
[QUOTE="scratch, post: 3870237, member: 1674"] We started using helper phones last year and as a driver I did not receive a single minute of training with it. So for that reason I wasn't interested in it, my on car helper had a DIAD4. We would put 30 stops in that and just throw it in the back, it was too confusing switching back and forth every other stop. I did like that the phone has a remaining stops count instead of the DIAD's completed stop count. As a driver it was easier for me to figure out the options listed. My seasonal helpers had trouble with PAL labels over the bar codes and couldn't figure out how to get the bar codes from memory like the DIAD's "FIND BC" option. Technology changes so we will adapt to it. I just wish that local management would be taught to use it first so that they could turn around and teach it to us. None of my supervisors or helper coordinators can work a phone either. A lot of time was wasted with people unable to log in or they were kept being bumped out. [/QUOTE]
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