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How Do You Handle Stupid Non-Customers?
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<blockquote data-quote="UPSviking" data-source="post: 626270" data-attributes="member: 25907"><p>The clueless calltag customers are an global classic i guess.... I cant even begin to count the times i have been handed an laptop with charger and all....</p><p> </p><p>I had one big company on my last rte that was always late with their pu´s, so one Thursday after waiting every day that week for at least twenty minutes because they just couldent figure out how to make INV for the States or Asia, i very politely asked if they could please try to be ready at the PU time, because i dont have 20 minutes every day just to wait for them, guess what? 10 minutes later i get an call from the center, that they called and complained saying i was being rude!!!! </p><p> </p><p>From that day on i never checked their shiptm´s for INV, just brought it back to the center and let their stuff go on hold there....</p></blockquote><p></p>
[QUOTE="UPSviking, post: 626270, member: 25907"] The clueless calltag customers are an global classic i guess.... I cant even begin to count the times i have been handed an laptop with charger and all.... I had one big company on my last rte that was always late with their pu´s, so one Thursday after waiting every day that week for at least twenty minutes because they just couldent figure out how to make INV for the States or Asia, i very politely asked if they could please try to be ready at the PU time, because i dont have 20 minutes every day just to wait for them, guess what? 10 minutes later i get an call from the center, that they called and complained saying i was being rude!!!! From that day on i never checked their shiptm´s for INV, just brought it back to the center and let their stuff go on hold there.... [/QUOTE]
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How Do You Handle Stupid Non-Customers?
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