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How Do You Handle Stupid Non-Customers?
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<blockquote data-quote="cino321" data-source="post: 627330" data-attributes="member: 6786"><p>I don't understand why you guys would cater to this stop so much.</p><p></p><p>Where I'm from no one would make me walk 50 yards to the entrance of a building to deliver a package. Pulling up to a side door or a dock is one thing, but parking 50 yards away is another.</p><p></p><p>What if you had a 10 or 20 piece drop of paper? Are you going to make 5-10 hand truck trips while your package car is parked 50 yards away? Would you walk it upstairs and put it away for them too? Where does it stop.</p><p></p><p>UPS's own methods teach us to park at the safest and most convenient location to the delivery point. 50 yards certainly is not.</p><p></p><p>And so what if they call up a complaint? Do you realize how ridiculous it would sound? <em>"We want you to put your truck somewhere where the public won't see it because we think it's an eyesore."</em></p></blockquote><p></p>
[QUOTE="cino321, post: 627330, member: 6786"] I don't understand why you guys would cater to this stop so much. Where I'm from no one would make me walk 50 yards to the entrance of a building to deliver a package. Pulling up to a side door or a dock is one thing, but parking 50 yards away is another. What if you had a 10 or 20 piece drop of paper? Are you going to make 5-10 hand truck trips while your package car is parked 50 yards away? Would you walk it upstairs and put it away for them too? Where does it stop. UPS's own methods teach us to park at the safest and most convenient location to the delivery point. 50 yards certainly is not. And so what if they call up a complaint? Do you realize how ridiculous it would sound? [I]"We want you to put your truck somewhere where the public won't see it because we think it's an eyesore."[/I] [/QUOTE]
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How Do You Handle Stupid Non-Customers?
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