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How does the company recover from massive stop rolling?
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<blockquote data-quote="MattM" data-source="post: 4297457" data-attributes="member: 53192"><p>I don’t use prime. So I don’t know how it works in this regard</p><p></p><p>but if it’s free shipping, how are refunds given? You can't refund free shipping.</p><p></p><p>These promises or guarantees never made sense to me. </p><p></p><p>I always felt free one day shipping was Amazon being able to say they processed and shipped it out within a day. Beyond that, there's no time guarantees on our end, right?</p><p></p><p></p><p>Every day since March we hold back 15-400 packages to be processed later on down the line. I believe they get shuttled and delivered the next day. But are we held to those time promises?</p></blockquote><p></p>
[QUOTE="MattM, post: 4297457, member: 53192"] I don’t use prime. So I don’t know how it works in this regard but if it’s free shipping, how are refunds given? You can't refund free shipping. These promises or guarantees never made sense to me. I always felt free one day shipping was Amazon being able to say they processed and shipped it out within a day. Beyond that, there's no time guarantees on our end, right? Every day since March we hold back 15-400 packages to be processed later on down the line. I believe they get shuttled and delivered the next day. But are we held to those time promises? [/QUOTE]
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How does the company recover from massive stop rolling?
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