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How far in the hierarchy does the incompetence spread?
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<blockquote data-quote="BigFatRat" data-source="post: 452312" data-attributes="member: 19949"><p>Hah, that's the same excuse that every UPS phone operator has. </p><p></p><p>God may be responsible for bestowing this bad weather upon us, but ours is the responsibility to ride through it. We can give up and admit defeat and just let things be, and it will work out in the long run, but as a company, you lose credibility.</p><p></p><p>I'm not cynical enough to blame the drivers, who nonetheless have been out there in the cold doing at least some of the past deliveries these days. But somewhere up the chain some people have been promoted to their level of incompetence and failed. They probably have conveniently gone on vacation when the first snowflakes stated falling.</p><p></p><p>UPS management is probably just talking about layoffs now while the service centers are understaffed and people call to inquire about their week-late packages, more and more angry with each day that passes.</p></blockquote><p></p>
[QUOTE="BigFatRat, post: 452312, member: 19949"] Hah, that's the same excuse that every UPS phone operator has. God may be responsible for bestowing this bad weather upon us, but ours is the responsibility to ride through it. We can give up and admit defeat and just let things be, and it will work out in the long run, but as a company, you lose credibility. I'm not cynical enough to blame the drivers, who nonetheless have been out there in the cold doing at least some of the past deliveries these days. But somewhere up the chain some people have been promoted to their level of incompetence and failed. They probably have conveniently gone on vacation when the first snowflakes stated falling. UPS management is probably just talking about layoffs now while the service centers are understaffed and people call to inquire about their week-late packages, more and more angry with each day that passes. [/QUOTE]
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How far in the hierarchy does the incompetence spread?
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