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How far in the hierarchy does the incompetence spread?
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<blockquote data-quote="BigFatRat" data-source="post: 452322" data-attributes="member: 19949"><p>Of course it's not only about my package; UPS is days behind. Rest assured, I've gone through anger and frustration and now I'm in the resignation phase - I'll just wait, and in the meanwhile I'll write annoying forum messages to alleviate my boredom, because I have no life.</p><p></p><p>It seems however that the whole business has failed (temporarily) because of an attitude problem, not because things can't be solved. If anyone should have the right resources to deal with this that would be UPS, but someone has let things fall and break and then shrugged in complacency. "<em>Duh, it snows. Act of god, can't do anything...</em>"</p><p></p><p>I see this with my coworkers too - many of them still claim to be stuck in snow at home, although the snow has melted enough to the point that every car equipped with chains and every SUV can go anywhere.</p></blockquote><p></p>
[QUOTE="BigFatRat, post: 452322, member: 19949"] Of course it's not only about my package; UPS is days behind. Rest assured, I've gone through anger and frustration and now I'm in the resignation phase - I'll just wait, and in the meanwhile I'll write annoying forum messages to alleviate my boredom, because I have no life. It seems however that the whole business has failed (temporarily) because of an attitude problem, not because things can't be solved. If anyone should have the right resources to deal with this that would be UPS, but someone has let things fall and break and then shrugged in complacency. "[I]Duh, it snows. Act of god, can't do anything...[/I]" I see this with my coworkers too - many of them still claim to be stuck in snow at home, although the snow has melted enough to the point that every car equipped with chains and every SUV can go anywhere. [/QUOTE]
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How far in the hierarchy does the incompetence spread?
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