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How should company fix peak problems?
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<blockquote data-quote="TBH" data-source="post: 1246975" data-attributes="member: 48063"><p>My reply before this all gets "too old". My last peak is behind me as I am retiring in a few months. A lot of your entries are spot on. 6 Months ago, I posted how bad last peak was. This year, because of many "unforseen occurrences" it was even worse. When the people at the top encourage IE's unrealistic numbers, this system is set up to fail. Throw in bad weather in some Geographic areas and heavy last minute shippers, you have a disaster. I'm surprised it took this long to happen! Will corporate take this opportunity to fix it, as many have suggested or will they just let it ride since it appears the stock price was not negatively effected. I have a feeling UPS will choose the ladder. This being the case, how long will they be able to get away with it? 1 year, 5years, or 10? At some point, as history as shown us, this will backfire on the company. That effects all of us, current employees and retirees, management and hourlies. I'm afraid this new low level of service is the new normal at "todays UPS". The $20,000.00 question is when will UPS get realistic? Hopefully for all our sake, this will be sooner rather than later...</p></blockquote><p></p>
[QUOTE="TBH, post: 1246975, member: 48063"] My reply before this all gets "too old". My last peak is behind me as I am retiring in a few months. A lot of your entries are spot on. 6 Months ago, I posted how bad last peak was. This year, because of many "unforseen occurrences" it was even worse. When the people at the top encourage IE's unrealistic numbers, this system is set up to fail. Throw in bad weather in some Geographic areas and heavy last minute shippers, you have a disaster. I'm surprised it took this long to happen! Will corporate take this opportunity to fix it, as many have suggested or will they just let it ride since it appears the stock price was not negatively effected. I have a feeling UPS will choose the ladder. This being the case, how long will they be able to get away with it? 1 year, 5years, or 10? At some point, as history as shown us, this will backfire on the company. That effects all of us, current employees and retirees, management and hourlies. I'm afraid this new low level of service is the new normal at "todays UPS". The $20,000.00 question is when will UPS get realistic? Hopefully for all our sake, this will be sooner rather than later... [/QUOTE]
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