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Brown Cafe UPS Forum
The Latest UPS Headlines
How to report a missing UPS package and file a claim online to earn a refund
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<blockquote data-quote="Brown Buddy" data-source="post: 4723013" data-attributes="member: 79550"><p><a href="https://www.ups.com/us/en/help-center/claims-support.page#" target="_blank">Step 1: Provide package details.</a></p><p>To help us resolve your issue more efficiently, we encourage you to provide as much detail as possible related to your package. The list below can be used as a guide to the basic information that you might need:</p><ul> <li data-xf-list-type="ul"><strong>Consignee contact information: </strong>This includes the consignee’s name, telephone number, and email address. It helps us quickly request additional information, provide you with status updates, and notify you of next steps throughout the course of the claims process.</li> <li data-xf-list-type="ul"><strong>Pickup date</strong></li> <li data-xf-list-type="ul"><strong>Package weight</strong> (for individual package claims only)</li> <li data-xf-list-type="ul"><strong>Description of problem</strong></li> <li data-xf-list-type="ul"><strong>Number of lost or damaged items</strong></li> <li data-xf-list-type="ul"><strong>Tracking/Reference number(s)</strong></li> <li data-xf-list-type="ul"><strong> Merchandise value and currency</strong></li> </ul></blockquote><p></p>
[QUOTE="Brown Buddy, post: 4723013, member: 79550"] [URL='https://www.ups.com/us/en/help-center/claims-support.page#']Step 1: Provide package details.[/URL] To help us resolve your issue more efficiently, we encourage you to provide as much detail as possible related to your package. The list below can be used as a guide to the basic information that you might need: [LIST] [*][B]Consignee contact information: [/B]This includes the consignee’s name, telephone number, and email address. It helps us quickly request additional information, provide you with status updates, and notify you of next steps throughout the course of the claims process. [*][B]Pickup date[/B] [*][B]Package weight[/B] (for individual package claims only) [*][B]Description of problem[/B] [*][B]Number of lost or damaged items[/B] [*][B]Tracking/Reference number(s)[/B] [*][B] Merchandise value and currency[/B] [/LIST] [/QUOTE]
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How to report a missing UPS package and file a claim online to earn a refund
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