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How to survive peak
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<blockquote data-quote="leastbest" data-source="post: 437067" data-attributes="member: 1095"><p>Let me share what happened to me. </p><p></p><p>I've been on the same route for 29 years. I had a center manager tell me he was taking off all my pickups to try to make me more efficient. I told him that they had been my customers for a quarter of a century. He said that I had no customers, UPS had customers. I only had a job.</p><p></p><p>That was the best thing that has ever happened to me.</p><p></p><p>Imagine a service job without customers.</p><p></p><p>I got the pickups back a few months later but everything had changed. They were no longer my customers. My job is incredibly easy. I used to put fires out but now I just give out the 800 number.</p><p></p><p>Without customers I treat it like the job it really is, above ground coal mining.</p></blockquote><p></p>
[QUOTE="leastbest, post: 437067, member: 1095"] Let me share what happened to me. I've been on the same route for 29 years. I had a center manager tell me he was taking off all my pickups to try to make me more efficient. I told him that they had been my customers for a quarter of a century. He said that I had no customers, UPS had customers. I only had a job. That was the best thing that has ever happened to me. Imagine a service job without customers. I got the pickups back a few months later but everything had changed. They were no longer my customers. My job is incredibly easy. I used to put fires out but now I just give out the 800 number. Without customers I treat it like the job it really is, above ground coal mining. [/QUOTE]
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