There's no doubt, UPS has molded though out the years. Just like many of you, I started at a very young age and now with many years invested, I've come to develop personal traits that my character lacked as a young man. Public speaking was my Kryptonite. It affected my education because I lacked the ability to relay my thoughts and ideas to a large crowd thus gaving off an aroma as being soft spoken or low key. This is no more the case , as a driver you go into offices with large waiting rooms or into situations where all of the attention is focused on you and you have to quickly take charge of the action, you have to dictate what the course of action will be. To be passive is only asking to be taken advantage of and have to wait for a signature. People are always curious of what our job enatails and ask us questions and so they look at us and are hearing to what we have to say. My ability to keep the conversation interesting and keep folks laughing has been something that has taken me years to polish. I'm more comfortable walking into any situation at work or away, thanks to UPS. I know that some here, are very bitter towards ups and will have negative comments given the chance and we see them at our centers as well. They come to work in the morning with that look of just eating a s!&t sandwich. It would be interesting to see how others have been shaped while at UPS.