How UPS views the future of e-commerce fulfillment - Supply Chain Management Review
One of the world’s largest parcel delivery services is redesigning its fulfillment processes to meet new challenges, inside and outside the warehouse.
Most of us know UPS from the brown trucks that deliver packages to our homes. One of the world’s largest parcel delivery services, UPS generated a total of $74 billion in revenue in 2019 and delivered more than 5.5 billion packages and documents. Perhaps less well-known is UPS’s Supply Chain Services, or SCS, a $13 billion division that handles everything from freight forwarding to e-commerce fulfillment services targeted at the small- to mid-sized (SMB) business community.
One of the world’s largest parcel delivery services is redesigning its fulfillment processes to meet new challenges, inside and outside the warehouse.
Most of us know UPS from the brown trucks that deliver packages to our homes. One of the world’s largest parcel delivery services, UPS generated a total of $74 billion in revenue in 2019 and delivered more than 5.5 billion packages and documents. Perhaps less well-known is UPS’s Supply Chain Services, or SCS, a $13 billion division that handles everything from freight forwarding to e-commerce fulfillment services targeted at the small- to mid-sized (SMB) business community.
