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How would you handle this?
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<blockquote data-quote="hseofpayne" data-source="post: 357615"><p>I had a lady on my rte that was dying of emphasema(sp). She was in her late 70's and had to have an oxygen tank with the hose and mask over her face all the time. She received a delivery once a month of the painkiller Oxycontin and a daily delivery of QVC pkgs. By the end of each month, she would come to the door shaking, asking if I had her medicine, always killed me to have to say no. Now for the problem; she had a fenced in yard and in that fence was a liitle dog that would bark, growl, and run circles around you. My first time there, I was scared to go in the fence, so I just beat the horn til she came out. Once I saw what she had to go through to get up and to the door, I decided to take my chances w/ the dog. The lady gave the same story everybody gives us of how their dog won't bite, but I never let that dog out of my sight. As long as you kept your eye on the dog, you were OK. In my couple years delivering to her, I put together stereos, an exercise bike for her daughter, set up a satellite dish, all kinds of stuff. Her daughter was over 300 lbs and of no help to her. When I was bumped off the rte., the new driver refused to go in the gate and would just leave notices on her gate. He was a big ole guy, but he wasn't the kind of guy to go out of his way to help anybody but himself. Of all the customers I have missed when I lost a rte, she was probably the one I missed most.</p></blockquote><p></p>
[QUOTE="hseofpayne, post: 357615"] I had a lady on my rte that was dying of emphasema(sp). She was in her late 70's and had to have an oxygen tank with the hose and mask over her face all the time. She received a delivery once a month of the painkiller Oxycontin and a daily delivery of QVC pkgs. By the end of each month, she would come to the door shaking, asking if I had her medicine, always killed me to have to say no. Now for the problem; she had a fenced in yard and in that fence was a liitle dog that would bark, growl, and run circles around you. My first time there, I was scared to go in the fence, so I just beat the horn til she came out. Once I saw what she had to go through to get up and to the door, I decided to take my chances w/ the dog. The lady gave the same story everybody gives us of how their dog won't bite, but I never let that dog out of my sight. As long as you kept your eye on the dog, you were OK. In my couple years delivering to her, I put together stereos, an exercise bike for her daughter, set up a satellite dish, all kinds of stuff. Her daughter was over 300 lbs and of no help to her. When I was bumped off the rte., the new driver refused to go in the gate and would just leave notices on her gate. He was a big ole guy, but he wasn't the kind of guy to go out of his way to help anybody but himself. Of all the customers I have missed when I lost a rte, she was probably the one I missed most. [/QUOTE]
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