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<blockquote data-quote="vantexan" data-source="post: 4377012" data-attributes="member: 24302"><p>If you pay for Express service, and FedEx completely turns over the delivery of the pkg to another opco that charges considerably less that&#039;s deceptive practices.&nbsp; If however FedEx announces in advance that certain of it&#039;s Express pkgs will be delivered in the &quot;last mile&quot; by another opco, which most customers won&#039;t even know or care about, that&#039;s acceptable.&nbsp; It&#039;s all in the fine print.&nbsp; Imagine a shipper who sends out 20 SO letters a week to customers within a 50 mile radius.&nbsp; Then he finds out FedEx was turning over 18 letters to Ground to deliver.&nbsp; And that he could have been using Ground at $5 a letter all along at a huge savings to his company?&nbsp; He&#039;d probably be pretty POed.&nbsp; But if FedEx tells him upfront in a letter, and FedEx in major changes has notified regular customers before, that he&#039;ll still get great Express pickup service, and that Ground will handle the actual delivery, everything is above board and honest.&nbsp; He may choose to run the letters down to Ground himself and save a lot more.&nbsp; He may choose to go with UPS.&nbsp; But he&#039;s been given a choice, no deceptive practices.</p></blockquote><p></p>

[QUOTE="vantexan, post: 4377012, member: 24302"] If you pay for Express service, and FedEx completely turns over the delivery of the pkg to another opco that charges considerably less that's deceptive practices. If however FedEx announces in advance that certain of it's Express pkgs will be delivered in the "last mile" by another opco, which most customers won't even know or care about, that's acceptable. It's all in the fine print. Imagine a shipper who sends out 20 SO letters a week to customers within a 50 mile radius. Then he finds out FedEx was turning over 18 letters to Ground to deliver. And that he could have been using Ground at $5 a letter all along at a huge savings to his company? He'd probably be pretty POed. But if FedEx tells him upfront in a letter, and FedEx in major changes has notified regular customers before, that he'll still get great Express pickup service, and that Ground will handle the actual delivery, everything is above board and honest. He may choose to run the letters down to Ground himself and save a lot more. He may choose to go with UPS. But he's been given a choice, no deceptive practices. [/QUOTE]

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