A little history....... 3 years ago IE came into our center and decided to save UPS a little money by creating a satellite center for an area we had been servicing from our center. There would be 3 routes involved. It was 50 miles from our center. To accomplish this feat packages would have to be routed differently at the hub(SLC) to a different center entirely. The P10 pulling a trailer would have to traverse a mountain pass(dangerous in the winter) to get to the valley now being made a satellite. Long story short....IE pulled the satellite out after 2 weeks after they realized that it was not working. POOR service. POOR preparation. We told them it would not work and yet their computer programs told them it would. HMMMM......they were confused. The mastermind behind this debacle eventually threw up his hands and walked away leaving us to deal with the mess. They eventually pulled 2 of the 3 routes back to our center and hauled the third up to satellite driver in a TP60. For 3 years now he has struggled to make a living as the more stops he has the worse his dispatch comes in. He can have a 160 stops, 230 packages and 120 miles and still not get an 8 hour plan. Disgraceful. Who does IE answer to? What gives them the all powerful right to make the decisions they do when they are obviously, painfully wrong. VENT done.