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I Hate Ups
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<blockquote data-quote="DJoseph" data-source="post: 113676"><p>I loathe UPS with every fibre of my being. I ordered a rug from RugsExpress.com several weeks ago. When it didn't show up I called them and learned that UPS sent the rug back to the manufacturer that shipped it! I called UPS and they insist that I had called their 800 number and arranged for the package to be held, and that I never showed up so they sent it back after five days.</p><p></p><p>I NEVER CALLED UPS!!! I was under the impression the rug was being shipped via DHL. But UPS refused to consider any other possible reason for THEIR mistake, they were adamant that I placed a hold on the delivery and that it was all MY fault! Bastards! If I'd known the rug was being shipped via UPS I'd have happily paid extra for a competent and reliable company like Fed Ex or DHL to deliver it. </p><p></p><p>I live in an apartment building in Manhattan. In the past 10 years I've lived here I've received hundreds of packages. UPS is the ONLY company that consistently leaves notices in the building lobby without bothering to even ring my doorbell to see if I'm home (and I'm always home days since I work nights). So at least half the time I have to make a trip to the distribution center and pick up the packages myself.</p></blockquote><p></p>
[QUOTE="DJoseph, post: 113676"] I loathe UPS with every fibre of my being. I ordered a rug from RugsExpress.com several weeks ago. When it didn't show up I called them and learned that UPS sent the rug back to the manufacturer that shipped it! I called UPS and they insist that I had called their 800 number and arranged for the package to be held, and that I never showed up so they sent it back after five days. I NEVER CALLED UPS!!! I was under the impression the rug was being shipped via DHL. But UPS refused to consider any other possible reason for THEIR mistake, they were adamant that I placed a hold on the delivery and that it was all MY fault! Bastards! If I'd known the rug was being shipped via UPS I'd have happily paid extra for a competent and reliable company like Fed Ex or DHL to deliver it. I live in an apartment building in Manhattan. In the past 10 years I've lived here I've received hundreds of packages. UPS is the ONLY company that consistently leaves notices in the building lobby without bothering to even ring my doorbell to see if I'm home (and I'm always home days since I work nights). So at least half the time I have to make a trip to the distribution center and pick up the packages myself. [/QUOTE]
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