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I made Walmart mad
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<blockquote data-quote="cachsux" data-source="post: 1009006" data-attributes="member: 5529"><p>Swinging routes with business until I got my own route that was all retail taught me this. </p><p></p><p>First as you mentioned management was running the dock. And like a certain shipping company the vast majority can talk about how to run a operation but fail in the application of said theory. Because of that you need to handle them with kid gloves. I'm not saying kiss ass,in appearance sure but not actual, but use lots of airs, maams, please and thank you's. You need to bait them into doing what you want them to do and make it look like you are doing them. Favor. Be firm yet polite. " I sympathize with your situation. Here's what I can do to help you."</p><p>Option 1 You can bring the boxes in the side door, pointing out its what the regulars do, stack them neatly so they can get a count and you a sig and be out of their hair. </p><p>Option 2 they get three attempts. This is one. The next 2 days are the others and then they go back. </p><p>Option 3 You can refuse them and back they go. </p><p>Explain that this is their delivery window. Other businesses have theirs. You can't alter the entire operation for one stop. If they get pissy , maintain composure and ask which option they would like. If they get pissyer tell them you are at the limits of your authority and they will have to call the number you provide to go further. </p><p>What you do not do however is try and be cock of the chicken coup. Men will take that as a challenge and women will be threatened and you will lose both times.</p></blockquote><p></p>
[QUOTE="cachsux, post: 1009006, member: 5529"] Swinging routes with business until I got my own route that was all retail taught me this. First as you mentioned management was running the dock. And like a certain shipping company the vast majority can talk about how to run a operation but fail in the application of said theory. Because of that you need to handle them with kid gloves. I'm not saying kiss ass,in appearance sure but not actual, but use lots of airs, maams, please and thank you's. You need to bait them into doing what you want them to do and make it look like you are doing them. Favor. Be firm yet polite. " I sympathize with your situation. Here's what I can do to help you." Option 1 You can bring the boxes in the side door, pointing out its what the regulars do, stack them neatly so they can get a count and you a sig and be out of their hair. Option 2 they get three attempts. This is one. The next 2 days are the others and then they go back. Option 3 You can refuse them and back they go. Explain that this is their delivery window. Other businesses have theirs. You can't alter the entire operation for one stop. If they get pissy , maintain composure and ask which option they would like. If they get pissyer tell them you are at the limits of your authority and they will have to call the number you provide to go further. What you do not do however is try and be cock of the chicken coup. Men will take that as a challenge and women will be threatened and you will lose both times. [/QUOTE]
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I made Walmart mad
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