Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
I made Walmart mad
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Richard Harrow" data-source="post: 1010299" data-attributes="member: 29614"><p>I asked a <em>division manager</em> that once. The response shocked me a little, but I was cool with it. In a nutshell, COD's are an additional handling charge. Customers don't like to pay these additional costs. So in a shipment of say 3 packages from any given shipper, if box 1 has an amount due of $99, you must collect the $99. But if boxes 2 and 3 do not have any collection charges, then they are just your ordinary, everyday packages and should be delivered to the consignee. </p><p></p><p>If the shipper had done the right thing, they would have assigned COD charges of $33 on each of the 3 packages. We can't help that our customers are cheap. They typically learn their lesson the first time a consignee refuses the COD package but keeps the others. There's nothing we can do about it.</p></blockquote><p></p>
[QUOTE="Richard Harrow, post: 1010299, member: 29614"] I asked a [I]division manager[/I] that once. The response shocked me a little, but I was cool with it. In a nutshell, COD's are an additional handling charge. Customers don't like to pay these additional costs. So in a shipment of say 3 packages from any given shipper, if box 1 has an amount due of $99, you must collect the $99. But if boxes 2 and 3 do not have any collection charges, then they are just your ordinary, everyday packages and should be delivered to the consignee. If the shipper had done the right thing, they would have assigned COD charges of $33 on each of the 3 packages. We can't help that our customers are cheap. They typically learn their lesson the first time a consignee refuses the COD package but keeps the others. There's nothing we can do about it. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
I made Walmart mad
Top