Hmmm, well to me that sounds like a pretty trustworthy shipper. With the extra information on a piece of paper in the box, if the label had fallen off, it would still be identifiable, not overgoods. It should have resurfaced a long time ago. So now I'm thinking:
- Box destroyed, possibly quilt damaged and the packing slip lost. I'm not sure it would have been unfolded enough to find your handsewn label (unfortunately our facilities are often rather dirty and dusty and don't have clean space for this). I think if it was damaged, but still identifiable, I'm pretty sure policy is to send it on its way or back to shipper. So either it went into the overgoods system/process, or was so horribly destroyed and unidentifiable, it was disposed of. But I'm not a clerk and unsure of how damaged/disposed items are kept track of.
- Stolen. By whom? I could think of several scenarios, but it's all speculation.
I think the picture is useful to corporate when checking auction sites, I've never seen anyone take pictures to enter into the overgoods dbase, but perhaps they do at the Utah/Atlanta salvage facilities. What I've seen is a description like: quilt, red white blue (or whatever colors), under a category like 'household goods' or 'textiles'.
Unfortunately, it ts kind of suspicious that there was no end of day report, and no pickup scan. I was under the impression that without a pickup summary bar code with a piece count to scan/sign, then the individual pkgs get scanned and # of pkgs of the different service levels manually entered into the DIAD. While of little consolation to you, I bet that the driver was more than 'questioned'.