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UPS Information Technology
ICS Helpdesk forced to train Vegas TSC and than get laid off
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<blockquote data-quote="Deeohem" data-source="post: 690599" data-attributes="member: 5860"><p>uummm.. NO. It's done cheap enough for UPS corporate to replace all the region TSCs and Telecoms on a cost basis only. The quality of support by the old region TSCs was higher. Less issues were dumped on the local TSGs and when they WERE dumped on the local TSGs, the documentation of what was done and what the TSC though needed doing was much better than what's coming out of the TSCs now.</p></blockquote><p></p>
[QUOTE="Deeohem, post: 690599, member: 5860"] uummm.. NO. It's done cheap enough for UPS corporate to replace all the region TSCs and Telecoms on a cost basis only. The quality of support by the old region TSCs was higher. Less issues were dumped on the local TSGs and when they WERE dumped on the local TSGs, the documentation of what was done and what the TSC though needed doing was much better than what's coming out of the TSCs now. [/QUOTE]
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ICS Helpdesk forced to train Vegas TSC and than get laid off
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