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In general, how disciplined are drivers?
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<blockquote data-quote="RustyPMcG" data-source="post: 767172" data-attributes="member: 30339"><p>The "small town" thing reminds me of something. The address the customer gave us didn't validate. It didn't map on Google Maps, either. The road was there, but apparently address numbers were 4-digits, not 5-digits. Nothing close. Our people finder website didn't come up with anything, either. We called our customer, and she insisted the address she gave us was right, and that everyone would know this woman because she was the superintendant of schools in this dinky town. And, "The Post Office doesn't have any problems finding her."</p><p> </p><p>Okay. Sent it through, and prayed. The address got corrected to something that bore no resembelence to the address she gave us, but I made a note of it in our records.</p><p> </p><p>Three months later, she comes in with another package for her friend. This time we tell her that the last package had an address correction, and told her the address it went to. She was even more insistant that her address was right, and she sends letters there all the time and "The Post Office doesn't have any problems finding her."</p><p> </p><p>So I said, what the heck. The customer is always right, and sent it to the non-existant address again. Again it was corrected, and delivered to the same address as the first time.</p><p> </p><p>A few months later, the woman comes in again. This time she's appolgising to us. She told her friend about how we kept telling her that the address she had was wrong, and her friend said, "I've been meaning to tell you that all the letters and packages you've sent me have the wrong address, but I kept forgetting."</p></blockquote><p></p>
[QUOTE="RustyPMcG, post: 767172, member: 30339"] The "small town" thing reminds me of something. The address the customer gave us didn't validate. It didn't map on Google Maps, either. The road was there, but apparently address numbers were 4-digits, not 5-digits. Nothing close. Our people finder website didn't come up with anything, either. We called our customer, and she insisted the address she gave us was right, and that everyone would know this woman because she was the superintendant of schools in this dinky town. And, "The Post Office doesn't have any problems finding her." Okay. Sent it through, and prayed. The address got corrected to something that bore no resembelence to the address she gave us, but I made a note of it in our records. Three months later, she comes in with another package for her friend. This time we tell her that the last package had an address correction, and told her the address it went to. She was even more insistant that her address was right, and she sends letters there all the time and "The Post Office doesn't have any problems finding her." So I said, what the heck. The customer is always right, and sent it to the non-existant address again. Again it was corrected, and delivered to the same address as the first time. A few months later, the woman comes in again. This time she's appolgising to us. She told her friend about how we kept telling her that the address she had was wrong, and her friend said, "I've been meaning to tell you that all the letters and packages you've sent me have the wrong address, but I kept forgetting." [/QUOTE]
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In general, how disciplined are drivers?
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