You gotta love it, they dispatch you 50 stops above normal, crummy snow drifted roads, marginal tire tread, you call in 4 times letting them know you can't clean in 12 hours. THEN, when you return at your 12, actually finish your paperwork etc off the clock, they sheet the excess as "emergency conditions"! I argued that had more time been allowed, it could be finished and clean, and these stops were "missed" pure & simple, but the report said it was foggy out there. Try it sometime, have your kids game or practice that you can't make in time, and sheet a single stop as emergency conditions. Bet it's a different outcome. Integrity my butt.