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interaction time with customers.
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<blockquote data-quote="browniehound" data-source="post: 328555" data-attributes="member: 4653"><p>You actually get at time allowance during time studies. Its called "customer contact" and IE dreamed a number up that they thought was fair. I believe their number dosen't come close to reality and think we are being unprofessional if we keep customer contact to this number.</p><p> </p><p>So no I have my own scale, lol. If your customer contact is less than the time allowed, you are either really shy or a big-time jerk, lol. If you make the number, you're just a jerk. If you go over the number by 10-60 seconds there is potential that your customers will like you. Anything in the 1-5 minute range and your customers absolutely love you and this is very good if you want to generate sales leads but bad if you make to make your SPORH.</p><p> </p><p>And that is my philosophy on "customer contact", LOL. Its not always about the numbers!</p></blockquote><p></p>
[QUOTE="browniehound, post: 328555, member: 4653"] You actually get at time allowance during time studies. Its called "customer contact" and IE dreamed a number up that they thought was fair. I believe their number dosen't come close to reality and think we are being unprofessional if we keep customer contact to this number. So no I have my own scale, lol. If your customer contact is less than the time allowed, you are either really shy or a big-time jerk, lol. If you make the number, you're just a jerk. If you go over the number by 10-60 seconds there is potential that your customers will like you. Anything in the 1-5 minute range and your customers absolutely love you and this is very good if you want to generate sales leads but bad if you make to make your SPORH. And that is my philosophy on "customer contact", LOL. Its not always about the numbers! [/QUOTE]
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