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Internal processes for handling employee concerns where you work. Effective?
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<blockquote data-quote="Catatonic" data-source="post: 911755" data-attributes="member: 7966"><p>Numbers at UPS are not a recent phenomena. Numbers have been an integral part of the UPS way since Jim Casey brought George D. Smith on board at UPS in the 20's at which time he formed and headed the eventual Industrial Engineering group. I've been here over 38 years and numbers have been the basis of management.</p><p>I remember from very early on the adage, "If you cannot measure it, you cannot manage it."</p><p></p><p>Now, with that clarification out of the way, the old time culture at UPS was that is was a People's company. That may appear to many to not be the case anymore.</p><p></p><p>Hopelessness is something I have not experienced or observed myself.</p><p></p><p>When you speak of hopelessness, what is that in relation too?</p></blockquote><p></p>
[QUOTE="Catatonic, post: 911755, member: 7966"] Numbers at UPS are not a recent phenomena. Numbers have been an integral part of the UPS way since Jim Casey brought George D. Smith on board at UPS in the 20's at which time he formed and headed the eventual Industrial Engineering group. I've been here over 38 years and numbers have been the basis of management. I remember from very early on the adage, "If you cannot measure it, you cannot manage it." Now, with that clarification out of the way, the old time culture at UPS was that is was a People's company. That may appear to many to not be the case anymore. Hopelessness is something I have not experienced or observed myself. When you speak of hopelessness, what is that in relation too? [/QUOTE]
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