Interview - Planning Peak with Stephanie Dexter Director of Operations at UPS - edelivery.net
What steps do you take to ensure you are ready for peak period when it comes to home delivery?
Peak represents both a sizable opportunity and a considerable challenge for retailers and logistics providers alike. During the 2016 peak season 69% of UK consumers bought online, according to a snap poll conducted by UPS, and UPS delivered 712 million packages globally, up from 612 million in 2015.
Moreover, globally UPS delivered a record 36 million packages on a single day – 22nd December – more than twice the normal average. This substantial uplift in deliveries can place a strain on even the most resilient logistics set-up. UPS has taken a number of steps to ensure we are ready to meet the rising demand each season and help retailers exceed their customers’ expectations.
What steps do you take to ensure you are ready for peak period when it comes to home delivery?
Peak represents both a sizable opportunity and a considerable challenge for retailers and logistics providers alike. During the 2016 peak season 69% of UK consumers bought online, according to a snap poll conducted by UPS, and UPS delivered 712 million packages globally, up from 612 million in 2015.
Moreover, globally UPS delivered a record 36 million packages on a single day – 22nd December – more than twice the normal average. This substantial uplift in deliveries can place a strain on even the most resilient logistics set-up. UPS has taken a number of steps to ensure we are ready to meet the rising demand each season and help retailers exceed their customers’ expectations.
