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Is Ground really getting E2 and XS?
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<blockquote data-quote="Goldilocks" data-source="post: 1094355" data-attributes="member: 41888"><p>First of all, let me thank you for being a loyal customer to Fedex Express. I am a courier and have been so for going on 29 years. Many of us old timers have seen many changes since we have been with Fedex and can almost predict what will happen next. We have served all of our customers with pride and will continue to do so. But as of Octobers big announcement to our stockholders, things must change because of the economic changes in our country. We do however know that our sales team have been targeting customers to switch over to Ground. This is what you should do, Call your local sale rep and ask questions. I would also encourage you as a loyal customer of Express to write our CEO a personal letter, letting him know how you feel about this change. I do know that reads his own mail, and hopefully if more customers would do this maybe he will listen. </p><p></p><p>I do hope you understand the frustration we as couriers are feeling about the changes happening to our company. Lots of us on this board have stood by FS side and made Fedex Express what it is today, only to get dumped on with extremely high expectations and no raises. We no longer can ask you about your children or what you did this weekend, heck you probably wont even know our names. Our expectations from Fedex is about one minute a stop. This is what we are dealing with, busting our butts, in the elements, having to drive safe but yet meet our goals so that others can profit from our sweat and tears. We will continue to give you the BEST SERVICE because you are a loyal customer, and that just what we the Couriers of Express do. Thank you for being Loyal and good luck to you....</p></blockquote><p></p>
[QUOTE="Goldilocks, post: 1094355, member: 41888"] First of all, let me thank you for being a loyal customer to Fedex Express. I am a courier and have been so for going on 29 years. Many of us old timers have seen many changes since we have been with Fedex and can almost predict what will happen next. We have served all of our customers with pride and will continue to do so. But as of Octobers big announcement to our stockholders, things must change because of the economic changes in our country. We do however know that our sales team have been targeting customers to switch over to Ground. This is what you should do, Call your local sale rep and ask questions. I would also encourage you as a loyal customer of Express to write our CEO a personal letter, letting him know how you feel about this change. I do know that reads his own mail, and hopefully if more customers would do this maybe he will listen. I do hope you understand the frustration we as couriers are feeling about the changes happening to our company. Lots of us on this board have stood by FS side and made Fedex Express what it is today, only to get dumped on with extremely high expectations and no raises. We no longer can ask you about your children or what you did this weekend, heck you probably wont even know our names. Our expectations from Fedex is about one minute a stop. This is what we are dealing with, busting our butts, in the elements, having to drive safe but yet meet our goals so that others can profit from our sweat and tears. We will continue to give you the BEST SERVICE because you are a loyal customer, and that just what we the Couriers of Express do. Thank you for being Loyal and good luck to you.... [/QUOTE]
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