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Is IE Department incompetent or just plain lazy?
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<blockquote data-quote="pretzel_man" data-source="post: 814604" data-attributes="member: 927"><p>The problem you mention is real. I am not trying to deny that. Here is what happens....</p><p> </p><p>There is a metric called dispatch in range. It is meant to measure how good the plans are and how well they are being followed. The concept is good generally. However it can cause some bad behavior. Move one stop in a neighborhood to make the number look good.</p><p> </p><p>There are other much more important metrics. NDPPH, and mileage index. They are meant to say are the hours and miles changing in the same ratio as packages and stops do.</p><p> </p><p>Making a poor dispatch decision makes a less important metric look good, but hurts the more important one. Some managers just do not get it....</p><p> </p><p>Both metrics can be met if the plans are good to begin with. A good trace first, then a good plan, then a dispatch that matches that good plan....</p><p> </p><p>When done right, creating plans takes less time and produces better results.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 814604, member: 927"] The problem you mention is real. I am not trying to deny that. Here is what happens.... There is a metric called dispatch in range. It is meant to measure how good the plans are and how well they are being followed. The concept is good generally. However it can cause some bad behavior. Move one stop in a neighborhood to make the number look good. There are other much more important metrics. NDPPH, and mileage index. They are meant to say are the hours and miles changing in the same ratio as packages and stops do. Making a poor dispatch decision makes a less important metric look good, but hurts the more important one. Some managers just do not get it.... Both metrics can be met if the plans are good to begin with. A good trace first, then a good plan, then a dispatch that matches that good plan.... When done right, creating plans takes less time and produces better results. [/QUOTE]
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Is IE Department incompetent or just plain lazy?
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