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Brown Cafe UPS Forum
UPS Discussions
Is UPS pricing themselves out of customers?
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<blockquote data-quote="reginald95" data-source="post: 1601231" data-attributes="member: 48321"><p>Had a chat with a customer today who was a regular pickup with UPS but now they have dropped us for FedEx. Their main reason was the increase in rates. I noticed this with other routes I've covered who have switched to FedEx. With Surepost, Ontrac, Amazon, Lasership, FedEx, DHL, it's no longer about the best service but the cheapest.</p></blockquote><p></p>
[QUOTE="reginald95, post: 1601231, member: 48321"] Had a chat with a customer today who was a regular pickup with UPS but now they have dropped us for FedEx. Their main reason was the increase in rates. I noticed this with other routes I've covered who have switched to FedEx. With Surepost, Ontrac, Amazon, Lasership, FedEx, DHL, it's no longer about the best service but the cheapest. [/QUOTE]
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Is UPS pricing themselves out of customers?
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