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It Scans, It Ships? What's Amazon up to now?
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<blockquote data-quote="Deceptive Packaging" data-source="post: 5289040" data-attributes="member: 99777"><p>ASO guys out here actually got insight from Amazon on that one a couple years back when it started - it depends on what the customer picks as the reason for returning the item. Anything that is remotely blamable on the customer (wrong size, bought by accident, didn't want...) gets charged. Anything that's Amazon's fault (missing parts, not as described...) gets the free label. </p><p></p><p>Trick is, a not-free option is always selected by default and the free ones are always at the bottom of the list, so everyone just clicks 'Next' and gets charged.</p><p></p><p><em><span style="font-size: 9px">((Apparently, the Amazon support guy also told them "even if it's your fault just always say it wasn't as described to get the free label, no one ever questions that, seriously, when is anything ever as good as it looked when you put it in your cart?"))</span></em></p></blockquote><p></p>
[QUOTE="Deceptive Packaging, post: 5289040, member: 99777"] ASO guys out here actually got insight from Amazon on that one a couple years back when it started - it depends on what the customer picks as the reason for returning the item. Anything that is remotely blamable on the customer (wrong size, bought by accident, didn't want...) gets charged. Anything that's Amazon's fault (missing parts, not as described...) gets the free label. Trick is, a not-free option is always selected by default and the free ones are always at the bottom of the list, so everyone just clicks 'Next' and gets charged. [I][SIZE=1]((Apparently, the Amazon support guy also told them "even if it's your fault just always say it wasn't as described to get the free label, no one ever questions that, seriously, when is anything ever as good as it looked when you put it in your cart?"))[/SIZE][/I] [/QUOTE]
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It Scans, It Ships? What's Amazon up to now?
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