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January Frontline - December's Peak Disaster
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<blockquote data-quote="hypo hanna" data-source="post: 1261867" data-attributes="member: 42600"><p>OH PLEASE!</p><p>We refused plenty of freight during the Brown Out and we were able to hold on to the customers. Whether they want to admit it or not, they know darn well that fedex has a finite amount of resources to handle a finite volume of freight and still reach the service levels we promise them. If they don't know that, its mgmt and sales responsibility to make them aware and to do what's best for ALL of the customers who choose fedex not just the few heavy, (and heavily discounted) shippers.</p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1261867, member: 42600"] OH PLEASE! We refused plenty of freight during the Brown Out and we were able to hold on to the customers. Whether they want to admit it or not, they know darn well that fedex has a finite amount of resources to handle a finite volume of freight and still reach the service levels we promise them. If they don't know that, its mgmt and sales responsibility to make them aware and to do what's best for ALL of the customers who choose fedex not just the few heavy, (and heavily discounted) shippers. [/QUOTE]
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