Hoy all, I'm new to the site and having insurmountable problems with the UPSer.com site. Some time ago, with the help from my supervisor, stated an account at the site. Since then, I have I have a new home PC and no longer have access to the e-mail account I used for contact info to the UPSer site. In trying to get access to the UPSer site, I have gone to the Help Instructions. I then get directed to the Technical Help Form (Technical Help Form 0011 Last Updated: 09/24/2009) , and I file it out. Then I click on the Submit button, only to get a pop up message: Before the form can be submitted, please correct the following error(s): You must provide your first and last name. You must provide your first and last name. You must provide the last four digits of your home phone number. You must provide your home postal code. Ok... where the #@%& do you fill that info in on the form? The damn form has no provision to apply that info.