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Just a curiousity....
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<blockquote data-quote="&#039;Lord Brown&#039;s bidding&#039;" data-source="post: 1037920" data-attributes="member: 32753"><p>According to the center manager, we are already released from said liability by virtue that surepost was chosen instead of regular ground service. To be honest, that impression was given to me since the introduction of Basic service. I have yet to see a followup on a shipper release package.</p><p></p><p>Now, I dont think that absolves us of at least making an attempt to make an optimum delivery whenever possible (out of sight), but I knew i was to leave it, because the alternative os SUPPOSED to be Will-calling the package(s) if the initial attempt failed, not retrying it the next day. The shipper (but not necessarily the consignee) is supposed to be aware of the risks involved with surepost/basic, and would not make a claim if the package went missing. Instead, since they assumed the risk, they'd probably send out a replacement, but using ground, making UPS more responsible. </p><p></p><p>So whether a business or to a house, we were never liable for basic/surepost pkgs anyway, and now corporate is forcing us to comply. Interestingly, a reason for why the more forceful direction for basic was given us at a pcm a couple weeks ago. Apparently an early am shipper release was sent to a high level exec for Comcast in Washington D.C. The air driver had concerns and so did not leave the pkg. The exec was pissed because he paid a lot of money for that package to arrive early and be left if necessary. The air driver was disciplined.</p></blockquote><p></p>
[QUOTE="'Lord Brown's bidding', post: 1037920, member: 32753"] According to the center manager, we are already released from said liability by virtue that surepost was chosen instead of regular ground service. To be honest, that impression was given to me since the introduction of Basic service. I have yet to see a followup on a shipper release package. Now, I dont think that absolves us of at least making an attempt to make an optimum delivery whenever possible (out of sight), but I knew i was to leave it, because the alternative os SUPPOSED to be Will-calling the package(s) if the initial attempt failed, not retrying it the next day. The shipper (but not necessarily the consignee) is supposed to be aware of the risks involved with surepost/basic, and would not make a claim if the package went missing. Instead, since they assumed the risk, they'd probably send out a replacement, but using ground, making UPS more responsible. So whether a business or to a house, we were never liable for basic/surepost pkgs anyway, and now corporate is forcing us to comply. Interestingly, a reason for why the more forceful direction for basic was given us at a pcm a couple weeks ago. Apparently an early am shipper release was sent to a high level exec for Comcast in Washington D.C. The air driver had concerns and so did not leave the pkg. The exec was pissed because he paid a lot of money for that package to arrive early and be left if necessary. The air driver was disciplined. [/QUOTE]
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