We had a temporary sr.mgr last year who showed us how to set up unloading area with 3 scanners instead of 2. Worked great, not nearly as hard on us, and we got done faster. New sr.mgr came in, said that's not policy, back to 2 scanners. Last 2 times new engineer visited, including today, said 2 scanners is policy, showed no interest in learning about what we were doing. It seems that the brass has gotten very rigid about how things are done, and aren't interested in trying anything new. Not to mention when they think it's a courier's idea they automatically dismiss it. FedEx, you've officially started down the path to being a dinosaur.