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<blockquote data-quote="Dis-organized Labor" data-source="post: 639060"><p>I don't mind my doorbell ringing and seeing the UPS driver walking away, but that's because I know how busy they are.</p><p>On the other hand, that personal exchange is a good way to build that personal relationship that may make a difference when faced with a lower price from a Competitor.</p><p>I know UPS's culture is maxxing out each driver, but I think factoring in some time for some Customer rapport should be right up there with the "Take Charge" program, if not higher.</p><p>(I obviously do not have a future in I.E.)<img src="/community/styles/default/xenforo/smilies/FeltTip/wink.png" class="smilie" loading="lazy" alt=":wink2:" title="Wink :wink2:" data-shortname=":wink2:" /></p></blockquote><p></p>
[QUOTE="Dis-organized Labor, post: 639060"] I don't mind my doorbell ringing and seeing the UPS driver walking away, but that's because I know how busy they are. On the other hand, that personal exchange is a good way to build that personal relationship that may make a difference when faced with a lower price from a Competitor. I know UPS's culture is maxxing out each driver, but I think factoring in some time for some Customer rapport should be right up there with the "Take Charge" program, if not higher. (I obviously do not have a future in I.E.):wink2: [/QUOTE]
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