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FedEx Discussions
Level of management that "knows"?
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<blockquote data-quote="Ricochet1a" data-source="post: 984643" data-attributes="member: 22880"><p>You are missing the fact that UPS is completely integrated - FedEx is working towards that (integration from the customer point of view while maintaining separate opcos to take advantage of labor laws). </p><p></p><p>When someone pulls up a quote for "cross-town" for UPS, they know offering 2 day "air" service is ridiculous. Their shipping options take into account distance and begins to offer 2nd day air service when that can "beat" their ground game getting a package to a location. </p><p></p><p>FedEx doesn't currently have that option ("intelligent" service level selection). If you are getting a quote for shipping to your next door neighbor or someone across the country, it will offer ALL of the service levels as part of the quote.</p><p></p><p>The whole aim of what is about to happen is to get an integrated option which will be much more like UPS's - offering customers the option which fulfills their needs as to arrival time while offering the most economical solution for the customer (and consequently the greatest margin for FedEx).</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 984643, member: 22880"] You are missing the fact that UPS is completely integrated - FedEx is working towards that (integration from the customer point of view while maintaining separate opcos to take advantage of labor laws). When someone pulls up a quote for "cross-town" for UPS, they know offering 2 day "air" service is ridiculous. Their shipping options take into account distance and begins to offer 2nd day air service when that can "beat" their ground game getting a package to a location. FedEx doesn't currently have that option ("intelligent" service level selection). If you are getting a quote for shipping to your next door neighbor or someone across the country, it will offer ALL of the service levels as part of the quote. The whole aim of what is about to happen is to get an integrated option which will be much more like UPS's - offering customers the option which fulfills their needs as to arrival time while offering the most economical solution for the customer (and consequently the greatest margin for FedEx). [/QUOTE]
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