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Life before brown
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 353598" data-attributes="member: 12570"><p>My son is a "pizza dude" and some of the stories that he has told me would make a great study in human nature. He has driven 15 miles to deliver a "bulk stop" (multiple pizzas) and been handed a check <u>for the exact amount.</u> Every once in a while he will deliver to our center and they usually take care of him. In fact, one of the deliveries to our center was to our feeder supervisor who asked that the pizza be delivered to "the white Cherokee in the parking lot." My son called me and I laughed and told him to look for an older guy with a big cigar in his mouth and a yellow light on top of his jeep. He called me after and told me that he got a big tip on that delivery.</p><p> </p><p>There was one particular delivery that he told me about that got me pretty upset. It seems the pizza was cold by the time it got to the house so the customer called in to complain to the manager. Well, the manager gave the customer <u>my son's cell phone number</u> and the customer called him and chewed him a new one. Let's just say that the manager and I had a little discussion the following day and this has not (nor ever will) happened since. Can you imagine how upset most of us would be if the OMS gave our personal cell phone numbers out to a customer, whether irate or not, without our consent?</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 353598, member: 12570"] My son is a "pizza dude" and some of the stories that he has told me would make a great study in human nature. He has driven 15 miles to deliver a "bulk stop" (multiple pizzas) and been handed a check [U]for the exact amount.[/U] Every once in a while he will deliver to our center and they usually take care of him. In fact, one of the deliveries to our center was to our feeder supervisor who asked that the pizza be delivered to "the white Cherokee in the parking lot." My son called me and I laughed and told him to look for an older guy with a big cigar in his mouth and a yellow light on top of his jeep. He called me after and told me that he got a big tip on that delivery. There was one particular delivery that he told me about that got me pretty upset. It seems the pizza was cold by the time it got to the house so the customer called in to complain to the manager. Well, the manager gave the customer [U]my son's cell phone number[/U] and the customer called him and chewed him a new one. Let's just say that the manager and I had a little discussion the following day and this has not (nor ever will) happened since. Can you imagine how upset most of us would be if the OMS gave our personal cell phone numbers out to a customer, whether irate or not, without our consent? [/QUOTE]
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