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Brown Cafe UPS Forum
UPS Discussions
Looking for a bit of insight on tracer requests
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<blockquote data-quote="UPSGUY72" data-source="post: 1072479" data-attributes="member: 14514"><p>Your order confirmation from that company doesn't mean UPS picked up the package. It means they did something to generate a order number or tracking number that's all. It's been 3 weeks some kind of progress would have should in the UPS system as you said it isn't a small box. </p><p></p><p>You have no control over the package now they do I would call them and talk to a person then ask that person there location. A lot of companies use customer service call centers in other states if not other countries. I would tell them it's been 3 weeks and you want a refund, if they refuse I would call your credit card Company and get a refund that way.</p><p></p><p>Have you done a online search of complaint for this company...</p></blockquote><p></p>
[QUOTE="UPSGUY72, post: 1072479, member: 14514"] Your order confirmation from that company doesn't mean UPS picked up the package. It means they did something to generate a order number or tracking number that's all. It's been 3 weeks some kind of progress would have should in the UPS system as you said it isn't a small box. You have no control over the package now they do I would call them and talk to a person then ask that person there location. A lot of companies use customer service call centers in other states if not other countries. I would tell them it's been 3 weeks and you want a refund, if they refuse I would call your credit card Company and get a refund that way. Have you done a online search of complaint for this company... [/QUOTE]
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Looking for a bit of insight on tracer requests
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