Lost Package

Discussion in 'FedEx Discussions' started by STFXG, Mar 13, 2014.

  1. STFXG

    STFXG Well-Known Member

  2. Route 66

    Route 66 Bent Member

    That's terrible. "all of our customers shipments are important to us blahblahblah".....how incredibly trite...FedEx sucks large
  3. 5yearsleft

    5yearsleft Member

    The first line of the article reads "Her tissue sample was lost in the mail". It never mentions a tracking number, or any other information about where in our system it got lost. A lot of questions not answered in this article.
  4. STFXG

    STFXG Well-Known Member

    Show me a single article where someone posts the tracking number for a package. What questions aren't answered? Fedex refused to give any information.

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  5. prodriver

    prodriver Guest

    The article clearly states FedEx package also the quote from patient she mentions FedEx.
  6. dezguy

    dezguy Well-Known Member

    I'm assuming this is Express?
  7. 5yearsleft

    5yearsleft Member

    I don't expect them the put the tracking number in the article. But usually there is some info like "it left Los Angeles, arrived at the Memphis facility and was put on another plane for New York". Where did it disappear? And what opco? I assume Express.
  8. 5yearsleft

    5yearsleft Member

    I finally found an article that stated "It was last scanned in Oakland on Feb 24th"
  9. Cactus

    Cactus Just telling it like it is

    That comment is both arrogant and defensive.

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  10. MrFedEx

    MrFedEx Engorged Member

    Medical samples always go overnight, so it's Express. This is a perfect example of the "New Normal" at FedEx. Incompetence and bad management create sad situations like this one. What's more common is to have FedEx mis-route or otherwise delay a tissue sample so the refrigerant goes away and the sample becomes unusable. Again, the "New Normal" at-work.
  11. STFXG

    STFXG Well-Known Member

    That comment is both pointless and ridiculous. Like most of your comments.

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  12. Mr. 7

    Mr. 7 The monkey on the left.

    That vid. does mention that the pkg. was lost somewhere after Oakland, (I'm guessing) CA.
  13. TUT

    TUT Well-Known Member

    Question. Does it matter what is in the package, if being sued? Or is a lost package a lost package, the carrier doesn't know to treat one better than another?
  14. Cactus

    Cactus Just telling it like it is

    Truth hurts. What I said musta' hurt your feelings, huh?

    :oops: :rofl:

    MAKAVELI Well-Known Member

    Actually they do. Urgent medical items are marked as such and do take precedence.
  16. hypo hanna

    hypo hanna Well-Known Member

    Unless its from Amazon or Apple or some other special deal that makes their package take precedent.
    At fedex, every package is special. Some more special then others. Kinda depends on your sales rep.
  17. Cactus

    Cactus Just telling it like it is

    Like the butt kissing priority service extended to Apple and Walgreens.

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  18. hypo hanna

    hypo hanna Well-Known Member

    Short answer is no. According to the service guide we are only liable for the shipping cost. Now you may have a seperatly contract that specifies something else. Or you may have a great lawyer and a sympathetic judge that will award you further damages.
  19. MrFedEx

    MrFedEx Engorged Member

    WRONG!!! Every FedEx package is PRECIOUS...MT3 says so. How dare you!!
  20. whenIgetthere

    whenIgetthere Well-Known Member

    I got that ridiculous message about Anda and Apple packages onboard today. The Apple boxes were empty boxes for computer returns. I called my manager and asked if I should deliver the empty Apple boxes before 1030 or the PA packages for the hospital, since we left the building after 10 this morning, and I couldn't get the hospital, the Walgreens and the Apple's off in time. She hung up on me. The Apple's were late.