I went to an account that absolutely HATES UPS--- Office manager went on a 20 min tirade about our shizzy customer service…..I picked up a business card….handed it in when my center manager called me aside and asked for a sales lead…….He calls me in the office the next day and says"those people absolutely HATE us……I told him…Those are the people we need to win over……I have NEVER been asked to turn in a sales lead since