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Management licking their chops
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<blockquote data-quote="soberups" data-source="post: 1043349" data-attributes="member: 14668"><p>If the customer has no idea that you have left a package on their porch, they arent going to find it until the next day anyway, which is the functional equivalent of a missed stop. All you have accomplished is to allow your management team to perpeutate the illusion that their "plan" is working by preventing the missed pieces from showing up on a report.</p><p></p><p>One other thing; sneaking up to and/or away from a country home at night without knocking or attracting attention to your presence is a good way to get attacked by a dog or shot at by a nervous homeowner. It is not safe. It is not professional. It is not service. At such point in time as it is no longer appropriate to knock on the door and make the delivery in a professional manner, then it is time to call it a night and bring the truck back in.</p></blockquote><p></p>
[QUOTE="soberups, post: 1043349, member: 14668"] If the customer has no idea that you have left a package on their porch, they arent going to find it until the next day anyway, which is the functional equivalent of a missed stop. All you have accomplished is to allow your management team to perpeutate the illusion that their "plan" is working by preventing the missed pieces from showing up on a report. One other thing; sneaking up to and/or away from a country home at night without knocking or attracting attention to your presence is a good way to get attacked by a dog or shot at by a nervous homeowner. It is not safe. It is not professional. It is not service. At such point in time as it is no longer appropriate to knock on the door and make the delivery in a professional manner, then it is time to call it a night and bring the truck back in. [/QUOTE]
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