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misloads, exaggerated issue?
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<blockquote data-quote="BrownArmy" data-source="post: 1146036" data-attributes="member: 18225"><p>Had a misload today, for a guy running a business out of his house.</p><p></p><p>All said and done, let's call it 25 minutes to break trace, deliver the misload, and get back.</p><p></p><p>Turns out the guy didn't even take the package, he slapped a new UPS label on it, gave me two more packages to take, thanked me for coming (I guess the other driver tore his hair out looking for this package at 11:00 AM, in a blown out truck, no dice).</p><p></p><p>So this customer has a UPS account, generates his own labels, runs a business out of his home, and depends on us to bring him his stuff so he can turn-and-burn it and make his bread.</p><p></p><p>And he was way cool about the whole thing (I can imagine him standing at the back of the other drivers' truck, as said driver looked futilely for a package that wasn't there...)</p><p></p><p>Yes, misloads are a problem.</p></blockquote><p></p>
[QUOTE="BrownArmy, post: 1146036, member: 18225"] Had a misload today, for a guy running a business out of his house. All said and done, let's call it 25 minutes to break trace, deliver the misload, and get back. Turns out the guy didn't even take the package, he slapped a new UPS label on it, gave me two more packages to take, thanked me for coming (I guess the other driver tore his hair out looking for this package at 11:00 AM, in a blown out truck, no dice). So this customer has a UPS account, generates his own labels, runs a business out of his home, and depends on us to bring him his stuff so he can turn-and-burn it and make his bread. And he was way cool about the whole thing (I can imagine him standing at the back of the other drivers' truck, as said driver looked futilely for a package that wasn't there...) Yes, misloads are a problem. [/QUOTE]
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misloads, exaggerated issue?
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