Hello,
First off - if it seems like I'm mad at UPS, I'm not. I've been a long time supporter of UPS, and have had just about everything under the sun shipped to me via UPS without any big issues. So, thanks for the work you guys (and gals) do.
Brown-nosing aside (mind the pun), I've run into bit of an issue. I ordered a kite (a very large, specialized kite for kiteboarding) from South Padre, Texas to Niagara Falls, Buffalo. I noticed that the tracking number the shipper provided (from a UPS store) was odd in the sense that the package status wasn't updating, even several days after the shipper confirmed he had sent it.
Eventually, after the estimated delivery date had passed, I requested that the shipper visit the store and inquire as to what was going on. From there, a lost package tracer went out, and to no avail unfortunately. Now - the weird part is that the tracking # reveals that the last location is Niagara Falls, NY.
Thankfully, I insured the package. However, the deal I got was awesome, and it was a kite that I had been trying to find for a while. Needless to say, I'd love to hear about any extra steps I could take that may help me locate the kite. The box is large, and weighs 12 lbs.
The tracking information I was provided:1Z8V79210393666520
Thanks!
First off - if it seems like I'm mad at UPS, I'm not. I've been a long time supporter of UPS, and have had just about everything under the sun shipped to me via UPS without any big issues. So, thanks for the work you guys (and gals) do.
Brown-nosing aside (mind the pun), I've run into bit of an issue. I ordered a kite (a very large, specialized kite for kiteboarding) from South Padre, Texas to Niagara Falls, Buffalo. I noticed that the tracking number the shipper provided (from a UPS store) was odd in the sense that the package status wasn't updating, even several days after the shipper confirmed he had sent it.
Eventually, after the estimated delivery date had passed, I requested that the shipper visit the store and inquire as to what was going on. From there, a lost package tracer went out, and to no avail unfortunately. Now - the weird part is that the tracking # reveals that the last location is Niagara Falls, NY.
Thankfully, I insured the package. However, the deal I got was awesome, and it was a kite that I had been trying to find for a while. Needless to say, I'd love to hear about any extra steps I could take that may help me locate the kite. The box is large, and weighs 12 lbs.
The tracking information I was provided:1Z8V79210393666520
Thanks!