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<blockquote data-quote="trplnkl" data-source="post: 340138" data-attributes="member: 13254"><p>Here's my thoughts on this Chan. I was with you till you got the the termination part. You had already stated that "<strong>Something was going on with this driver on that particular day.</strong>" What an excellent opportunity to show that UPS managers can have a heart and give a damn about the people that do the work that provides their wages. Go ahead an do your documentation, talk to as many customers as possible. Then instead of terminating the driver, have a talk with him/her find out if something out of the ordinary was a major factor. Then IF you are satisfied that the driver was just hosing the company, by all means fire 'em. We are not just talking about missed service on packages, we are talking about people with real life problems and situations that can plague any of us on the spur of the moment. We are also talking about people's lives.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 340138, member: 13254"] Here's my thoughts on this Chan. I was with you till you got the the termination part. You had already stated that "[B]Something was going on with this driver on that particular day.[/B]" What an excellent opportunity to show that UPS managers can have a heart and give a damn about the people that do the work that provides their wages. Go ahead an do your documentation, talk to as many customers as possible. Then instead of terminating the driver, have a talk with him/her find out if something out of the ordinary was a major factor. Then IF you are satisfied that the driver was just hosing the company, by all means fire 'em. We are not just talking about missed service on packages, we are talking about people with real life problems and situations that can plague any of us on the spur of the moment. We are also talking about people's lives. [/QUOTE]
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