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More then 5 send agains, you must call??
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<blockquote data-quote="Channahon" data-source="post: 340180" data-attributes="member: 7666"><p>I'm guessing the driver had all day to call the center with his/her concern. In reading the post, it seems the driver just brought the packages back as send agains.</p><p> </p><p>In my eyes a professional UPS driver has the responsibilty to let the center know of issues that affect service to the customers.</p><p> </p><p><strong>A simple phone call or diad message to the center would have avoided a situation that caused service failures for UPS</strong> <strong>customers.</strong> </p><p>Help could have been sent, or the driver could have even been pulled off the route, depending what issues the driver had that day. </p><p> </p><p>No center management team that I ever worked with would deny help to a driver, understanding the number of packages involved. Why pay someone the following day to do the same work? The team would either send an army of drivers or put management on the street.</p><p> </p><p>This appeared to be a case of the driver making the decision to bring back 75% of his load as send agains. And a poor decision that is now impacting his/her fellow drivers during their busy day.</p></blockquote><p></p>
[QUOTE="Channahon, post: 340180, member: 7666"] I'm guessing the driver had all day to call the center with his/her concern. In reading the post, it seems the driver just brought the packages back as send agains. In my eyes a professional UPS driver has the responsibilty to let the center know of issues that affect service to the customers. [B]A simple phone call or diad message to the center would have avoided a situation that caused service failures for UPS[/B] [B]customers.[/B] Help could have been sent, or the driver could have even been pulled off the route, depending what issues the driver had that day. No center management team that I ever worked with would deny help to a driver, understanding the number of packages involved. Why pay someone the following day to do the same work? The team would either send an army of drivers or put management on the street. This appeared to be a case of the driver making the decision to bring back 75% of his load as send agains. And a poor decision that is now impacting his/her fellow drivers during their busy day. [/QUOTE]
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More then 5 send agains, you must call??
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