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<blockquote data-quote="VTBrown" data-source="post: 265354" data-attributes="member: 11076"><p>You see Tie this is the problem with you. I didn't attack you, yet you want to attack me. It discredits a lot of what you say and it actually supports most people's belief of management here at UPS.</p><p></p><p>I didn't say we were not losing packages to FDX. Though to think FDXG's growth success is only due to winning accounts from UPS is plain silly. </p><p></p><p>Ask any FedEx driver how their volume is now that RPS is FDXG. Lot's and I mean lot's of the original Express volume, mainly Express Saver is now at FDXG.</p><p></p><p>A lot of the growth numbers FDX totes for FDXG is/was at the expense of FedEx.</p><p></p><p>How do I know that? Well I was a FedEx courier for 4 years in NH. I'm still friendly with my ex-drivers and we talk. The FedEx courier covering our centers town, has gone to split shifts. She comes over...delivers her packages and then goes on a 2 to 3 hour lunch while she waits for pick ups. It's like that to varying degrees in their whole center now.</p><p></p><p>So your "before 97" comment really doesn't hold any value to me. Sure I'm convinced a good portion of those packages were UPS's. Though a good portion were RPS's and Airborne's as well.</p><p></p><p>You don't have the numbers, yet we are tot take your word as gospel on it.</p><p></p><p>Just the same that we are to believe that the down turn in UPS volume from last year is ONLY because we are losing packages to the competition. It couldn't be for much bigger global problem could it?</p><p></p><p>All of the onus has been put on us - the drivers to save the volume. When I can tell you from experience that I just entered two leads. True volume producing NEW leads. Sure small...but new volume and guess what. Following the progress at UPSers.com showed that sales can at times be a real problem here. The first one got passed around to different people for 5 days before he was finally called the first of the following week. The second? Disqualified for being on the "do not call list". All the while being entered perfectly through my diad, full name etc....</p><p></p><p>At the same time, I was the only driver in our center interested in being on the sales lead team. So I used my spare time to try and find ways of making things easier for us.....</p><p></p><p>One thought....let me have access to an email account to have contact with our sales executive. I would pool the drivers concerns, tips on volume that were not really lead ready and any other important info. Regularly email it to him and help be the middle man with our center.</p><p></p><p>He wanted absolutely no part of it....pretty much blew it off and said thats what the DIAD is for.</p><p></p><p>I asked for him to be part of our morning PCM's when he is there. To come in offer generic ground level advice to drivers for identifying and then breaking the ice with potential new leads. Instead of being at one once a month or so and just saying "anyone got any questions?"</p><p></p><p>Nope....sounded foolish and wasn't really interested.</p><p></p><p>So..as you can guess....we now have NO ONE involved with anything that has to do with leads at the center.</p><p></p><p>That is the truth of the joke about us needing to be worried about the competition. Let alone the fact that we need to hear every day how volume is down yet our stop counts are higher then they were in the past. </p><p></p><p>Get down of your high horse and look at it from the ground level. I've tried and I was met with absolute no interest from sales. The drivers themselves do NOT want to add MORE work to their day. </p><p></p><p>So you can come back and attack if you like. I'm more then happy with my life, love my kids, enjoy my job and especially enjoy the fact that I didn't have to finish college to actually be making more then my management partners on the operational level.</p><p></p><p>I go home and don't have to answer the phone if it rings.</p></blockquote><p></p>
[QUOTE="VTBrown, post: 265354, member: 11076"] You see Tie this is the problem with you. I didn't attack you, yet you want to attack me. It discredits a lot of what you say and it actually supports most people's belief of management here at UPS. I didn't say we were not losing packages to FDX. Though to think FDXG's growth success is only due to winning accounts from UPS is plain silly. Ask any FedEx driver how their volume is now that RPS is FDXG. Lot's and I mean lot's of the original Express volume, mainly Express Saver is now at FDXG. A lot of the growth numbers FDX totes for FDXG is/was at the expense of FedEx. How do I know that? Well I was a FedEx courier for 4 years in NH. I'm still friendly with my ex-drivers and we talk. The FedEx courier covering our centers town, has gone to split shifts. She comes over...delivers her packages and then goes on a 2 to 3 hour lunch while she waits for pick ups. It's like that to varying degrees in their whole center now. So your "before 97" comment really doesn't hold any value to me. Sure I'm convinced a good portion of those packages were UPS's. Though a good portion were RPS's and Airborne's as well. You don't have the numbers, yet we are tot take your word as gospel on it. Just the same that we are to believe that the down turn in UPS volume from last year is ONLY because we are losing packages to the competition. It couldn't be for much bigger global problem could it? All of the onus has been put on us - the drivers to save the volume. When I can tell you from experience that I just entered two leads. True volume producing NEW leads. Sure small...but new volume and guess what. Following the progress at UPSers.com showed that sales can at times be a real problem here. The first one got passed around to different people for 5 days before he was finally called the first of the following week. The second? Disqualified for being on the "do not call list". All the while being entered perfectly through my diad, full name etc.... At the same time, I was the only driver in our center interested in being on the sales lead team. So I used my spare time to try and find ways of making things easier for us..... One thought....let me have access to an email account to have contact with our sales executive. I would pool the drivers concerns, tips on volume that were not really lead ready and any other important info. Regularly email it to him and help be the middle man with our center. He wanted absolutely no part of it....pretty much blew it off and said thats what the DIAD is for. I asked for him to be part of our morning PCM's when he is there. To come in offer generic ground level advice to drivers for identifying and then breaking the ice with potential new leads. Instead of being at one once a month or so and just saying "anyone got any questions?" Nope....sounded foolish and wasn't really interested. So..as you can guess....we now have NO ONE involved with anything that has to do with leads at the center. That is the truth of the joke about us needing to be worried about the competition. Let alone the fact that we need to hear every day how volume is down yet our stop counts are higher then they were in the past. Get down of your high horse and look at it from the ground level. I've tried and I was met with absolute no interest from sales. The drivers themselves do NOT want to add MORE work to their day. So you can come back and attack if you like. I'm more then happy with my life, love my kids, enjoy my job and especially enjoy the fact that I didn't have to finish college to actually be making more then my management partners on the operational level. I go home and don't have to answer the phone if it rings. [/QUOTE]
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