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New Directive on Cutting Hours
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<blockquote data-quote="snackdad" data-source="post: 840538" data-attributes="member: 30266"><p>One of the solutions management uses to cut hours is to roll back the start time almost everyday. Any excuse is good enough for the customer to explain why their packages were not there on time because tornados, floods, etc, etc.</p><p> We will get a call to start late and arrive to find out that the freight has been in the building all morning and all flights on time. Now the whole day is screwed up because we leave the building in a panic with managers screaming at us when all of the chaos could have been avoided by using an orderly, safe approach to starting a long day. Our level of safety and state of mind and customer satisfaction are dismally on the bottom of the list of FedEx priorities. I agree about the future of the courier position, it will be dumbed down, cheapened, accident and injury prone and completely disposable. I can only imagine what benefit will be cut next out of the few that remain.</p></blockquote><p></p>
[QUOTE="snackdad, post: 840538, member: 30266"] One of the solutions management uses to cut hours is to roll back the start time almost everyday. Any excuse is good enough for the customer to explain why their packages were not there on time because tornados, floods, etc, etc. We will get a call to start late and arrive to find out that the freight has been in the building all morning and all flights on time. Now the whole day is screwed up because we leave the building in a panic with managers screaming at us when all of the chaos could have been avoided by using an orderly, safe approach to starting a long day. Our level of safety and state of mind and customer satisfaction are dismally on the bottom of the list of FedEx priorities. I agree about the future of the courier position, it will be dumbed down, cheapened, accident and injury prone and completely disposable. I can only imagine what benefit will be cut next out of the few that remain. [/QUOTE]
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