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<blockquote data-quote="59 Dano" data-source="post: 4895451" data-attributes="member: 23516"><p>The people complaining about reports don't know anything about them, what they show, how they're used, or why they're valuable. Complaining about them is cliche. Most people don't like them because it's their performance documented and they can't answer questions that whoever is looking at the report is asking. </p><p></p><p>For instance, some of the directors in this region are requiring managers to explain lates on a daily basis. Certain managers get a more thorough examination and are asked followup questions. Jim Director looks at his reports and sees that the P1 service failures were worse than the previous day despite the sort going down 8 minutes earlier and there being an additional overflow courier. Then he looks at another report and sees that standalones were just as bad. Then he calls Joe Manager and asks him why his performance was worse when he had the additional time and manpower he said he needed to make an improvement. </p><p></p><p>People who have rational explanations for their performance will give them. People who don't will complain about reports.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 4895451, member: 23516"] The people complaining about reports don't know anything about them, what they show, how they're used, or why they're valuable. Complaining about them is cliche. Most people don't like them because it's their performance documented and they can't answer questions that whoever is looking at the report is asking. For instance, some of the directors in this region are requiring managers to explain lates on a daily basis. Certain managers get a more thorough examination and are asked followup questions. Jim Director looks at his reports and sees that the P1 service failures were worse than the previous day despite the sort going down 8 minutes earlier and there being an additional overflow courier. Then he looks at another report and sees that standalones were just as bad. Then he calls Joe Manager and asks him why his performance was worse when he had the additional time and manpower he said he needed to make an improvement. People who have rational explanations for their performance will give them. People who don't will complain about reports. [/QUOTE]
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