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<blockquote data-quote="Maui" data-source="post: 4896862" data-attributes="member: 45037"><p>The RESPONSE sort in Indy is almost purely Standard Overnight so the overwhelming majority of packages that come in Wave 2 are due that day.</p><p></p><p>It’s a terrible experience, but if a customer won’t accept packages and request it only in the morning that’s not going to show as a failure since it’s customer initiated.</p><p></p><p>Anything after the commit time is late and it’s a pretty big issue especially with healthcare/hospital freight.</p></blockquote><p></p>
[QUOTE="Maui, post: 4896862, member: 45037"] The RESPONSE sort in Indy is almost purely Standard Overnight so the overwhelming majority of packages that come in Wave 2 are due that day. It’s a terrible experience, but if a customer won’t accept packages and request it only in the morning that’s not going to show as a failure since it’s customer initiated. Anything after the commit time is late and it’s a pretty big issue especially with healthcare/hospital freight. [/QUOTE]
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