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FedEx Discussions
New PPADS...Ground and Express using the same unit.
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<blockquote data-quote="SmithBarney" data-source="post: 891315" data-attributes="member: 709"><p>Express CRR finding ground at a drop box have no choice but to take them</p><p>can't refuse to take it(that is why there is the exception in the pup screen)</p><p></p><p>At a customer location, Express CRRs cannot take ground, and it has to do with contractors who get paid per piece..</p><p>they started suing FedEx because "we were taking their income" So most Express stations were given the directive</p><p>to not touch Ground Packages, and to inform customers to say "GROUND" when scheduling a pickup.</p><p></p><p>Unfortunately it can take several days before Ground will actually show up. And some express couriers will take Ground</p><p>pieces after they've seen them 3-4days in a row.</p></blockquote><p></p>
[QUOTE="SmithBarney, post: 891315, member: 709"] Express CRR finding ground at a drop box have no choice but to take them can't refuse to take it(that is why there is the exception in the pup screen) At a customer location, Express CRRs cannot take ground, and it has to do with contractors who get paid per piece.. they started suing FedEx because "we were taking their income" So most Express stations were given the directive to not touch Ground Packages, and to inform customers to say "GROUND" when scheduling a pickup. Unfortunately it can take several days before Ground will actually show up. And some express couriers will take Ground pieces after they've seen them 3-4days in a row. [/QUOTE]
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New PPADS...Ground and Express using the same unit.
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